After an accident, navigating the repair process can be overwhelming—especially when dealing with insurance companies. One common misconception is that you’re required to use a repair shop recommended by your insurance provider. The truth is: you have the freedom to choose where your car is repaired. At Solon Collision, we’re here to explain your rights and why choosing the right shop matters.
Your Right to Choose
Many insurance companies have a list of "preferred" or "Direct Repair Partner" (DRP) shops. While these shops may offer convenience, you’re not obligated to use them. Ohio law gives you the right to select the shop that best fits your needs.
Your car is one of your most valuable assets, and you should feel confident in the people handling its repairs. Whether you choose a DRP shop or an independent repair facility like Solon Collision, the decision is entirely yours.
Why Some Insurance Companies Push Their Shops
Insurance-recommended shops often have agreements with insurance companies to reduce repair costs. While this may save the insurance company money, it doesn’t always guarantee the highest quality repairs. Some preferred shops may use aftermarket or refurbished parts to cut costs—something that could compromise the safety and longevity of your vehicle.
At Solon Collision, we prioritize OEM parts (Original Equipment Manufacturer) and repairs that meet the highest standards to ensure your car is restored to its original condition.
What to Look for in a Shop
If you’re unsure where to start, here are a few tips for choosing a repair facility:
Certifications: Look for shops with certified technicians trained in the latest repair techniques.
Warranty: Choose a shop that guarantees their work with a solid warranty.
Customer Reviews: Read online reviews or ask for recommendations to find a shop known for quality and trustworthiness.
How Solon Collision Stands Out
At Solon Collision, we put your needs first. Whether your insurance company suggests another shop or not, we work tirelessly to provide high-quality repairs while advocating for your best interests. From start to finish, we handle the paperwork, communicate directly with your insurance adjuster, and ensure that nothing is overlooked.
Here’s what sets us apart:
Customer Advocacy: We fight for the necessary repairs to get your car back to factory standards.
Transparency: You’ll always know what to expect regarding costs, timelines, and repair details.
Expert Repairs: With a team of certified technicians, you can trust that your vehicle is in capable hands.
Take Control of Your Repairs
Don’t let anyone pressure you into a decision. Your car, your choice. Solon Collision is here to make the process as smooth as possible while ensuring your vehicle receives the care it deserves.
When you choose Solon Collision, you’re choosing quality, integrity, and a team that puts you first.
Contact us today to learn more about your rights or to schedule a free estimate!
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