Why Solon Collision Moved to Aurora (And What It Means for Customers)

If you’ve been following local auto body news, you might know that Solon Collision, a trusted collision repair shop originally in Solon, OH, has moved to a new location in Aurora. This move isn’t just a change of address – it represents growth and enhanced service capabilities. So, why did Solon Collision move to Aurora, and what does it mean for customers like you? Let’s dive into the backstory and the benefits that this relocation brings.

From Solon to Aurora – The Reason for the Move

Solon Collision opened in 2019 in Solon and quickly built a reputation for quality repairs and customer service. As their customer base grew (with clients from Solon, Aurora, Twinsburg, and beyond), they likely found the need for a larger, more advanced facility to continue providing top-notch service. Here are key reasons such a shop would relocate:

• Space and Expansion: The new Aurora location at 260 Lena Drive offers a bigger facility. A larger space means more repair bays, state-of-the-art equipment, and capacity to serve more customers efficiently. With modern vehicles and need for specialized areas (like separate aluminum repair bays, more room for paint booths, etc.), space is crucial. The Solon location may have been great, but expanding footprint allows them to reduce wait times and handle more volume without sacrificing quality.

• Central Location for Multiple Communities: Aurora is geographically positioned to conveniently serve not just Solon customers, but also those in Twinsburg, Hudson, Macedonia, and other nearby areas. By moving slightly north-east, Solon Collision positioned itself in a hub accessible to a wider range of clients. Aurora is a growing area itself, so they are now more in the center of the regional customer base they were already attracting. Essentially, Aurora provides easy reach for both the Solon folks and new customers in its surrounding towns.

• Modern Facility and Upgrades: Moving was an opportunity to design a shop with an ideal layout and new tech from the ground up. The Aurora facility is likely outfitted with the latest equipment. For example, new spray booths, advanced frame machines, better lighting, and customer amenities. It’s mentioned that they are dedicated to providing top-notch service and expertise at the new location, implying upgraded capabilities. Often, older buildings have limitations, so a new building means Solon Collision can incorporate the newest industry best practices in shop design (improved workflow = faster turnaround, segregated work areas = higher quality, etc.).

• Growing Team: With expansion comes the ability to hire more skilled technicians and staff. The move likely correlates with adding team members specialized in different aspects (more painters, more structural techs, etc.). For customers, that means potentially quicker repairs and a depth of expertise (multiple eyes ensuring quality).

The MapQuest business profile even noted, “With their upcoming move to a new location in Aurora, OH, Solon Collision is dedicated to providing top-notch service and expertise to their customers.”. This indicates the move was planned to elevate their service level.

What It Means for Customers

1. Enhanced Customer Experience: The new Aurora facility likely has a more comfortable customer lounge, ample parking, and easy accessibility. Aurora’s Lena Drive area is pretty accessible from main roads. Customers pulling in with a damaged car will find a modern reception, perhaps an indoor estimating bay (no standing in the rain for an estimate), and overall a smoother intake process.

Solon Collision being family-owned and customer-focused, the move won’t change their friendly service – in fact, they probably improved conveniences. Aurora location may offer things like better rental car pick-up coordination (maybe even on-site rental cars) because of the space and layout. This means less hassle for you while your car is being fixed.

2. Faster Turnaround Times: More space and more equipment often translate to quicker repair cycles. In collision repair, a bottleneck might be waiting for a spot in the paint booth or on the frame rack. With a larger shop, Solon Collision can work on more cars simultaneously. Also, they likely invested in efficiency (maybe a parts storage system, better estimating tech) so processes move swiftly. For customers, this could mean getting your car back sooner without rushing the quality. And because they have more capacity, scheduling is easier – you might not have to wait weeks just to get your car in for repair.

3. The Same Trustworthy Team (Plus More): One worry when a business moves is “are the people the same?”. Solon Collision’s move to Aurora isn’t a management change, it’s a location change. Customers can expect the same owners, same skilled technicians, and same high standards – just in a new building. In fact, many of their Solon customers have already followed them to Aurora because trust is in the people, not the building. Yelp reviews as of early 2024 show customers visiting the new Aurora shop and getting the same great results.

They may have also added new talent to the team given the expansion. They’ve been known to go above and beyond (as a Yelp reviewer noted, helping with insurance run-around). That culture isn’t changing – if anything, the morale boost of a new facility might make them even more motivated. For customers, that means you continue to get personal service and advocacy in dealing with insurance or any issues.

4. Improved Repair Quality and Technology:As vehicles get more complex (aluminum, electric vehicles, driver assist tech), having a cutting-edge shop matters. By moving, Solon Collision likely upgraded equipment. Perhaps they installed a dedicated aluminum repair bay (to work on aluminum-body vehicles without steel contamination). Maybe they got the latest alignment machine that resets ADAS sensors, or a new high-end paint booth that bakes finishes to factory durability. All this leads to repairs that meet or exceed factory standards. Customers can be confident that their cars are repaired with the latest methods, which contributes to safety and value retention.

5. Larger Service Offerings: With more space, they might offer additional related services. For example, some big shops add detailing services, glass replacement on-site, or even mechanical repairs like suspension work and alignments in-house. If previously they had to outsource alignments or AC recharges, perhaps now they do it under their own roof. For you, that means a one-stop-shop and potentially faster completion (no waiting on sublet scheduling).

Additionally, they continue to handle everything from “minor dents to major collision repairs” as they always did, but now with decades of trust and a facility to match their expertise.

6. Commitment to Aurora and Surrounding Communities: By moving to Aurora, Solon Collision is now an Aurora business, which means they’re part of the local community. Customers in Aurora can feel great supporting a local business that invested in the area. It also means they understand the local market – working with Aurora insurance agents, connecting with community events, etc. For customers in Solon or Twinsburg – Aurora is just next door, and they still cater to you (the name is still Solon Collision, showing they keep their roots, but now with an Aurora home).

The city of Aurora, from a customer perspective, might be a tad easier to navigate than busy Solon (depending on traffic). And Aurora has a robust industrial park area where they are – meaning easy for tow trucks or big vehicles to get in/out. So customers with larger vehicles might find it convenient too.

7. Continued Lifetime Guarantee and Insurance Help: Nothing about the move suggests any change in their policies. They still work with all insurance and provide that lifetime guarantee on repairs. The move might even strengthen their insurance relationships if the new facility impresses adjusters who come for inspections (a professional shop environment builds insurer confidence). For you, it means the backing of their warranty and smooth claims handling remain as strong as ever.

Conclusion

Solon Collision’s move to Aurora is a win-win for both the shop and its customers. The reason behind the move: to expand and enhance – more space, updated tech, better reach to customers. What it means for you:

• Access to a top-tier repair facility with the same trusted team.

• Potentially quicker service due to increased capacity.

• Assurance that your car is being repaired in a modern shop using up-to-date techniques.

• Continued personal service and quality guarantees that Solon Collision is known for.

As their MapQuest profile succinctly put it: Solon Collision’s upcoming move to Aurora is dedicated to providing top-notch service and expertise to customers. Now that the move is complete, we’re seeing that in action.

For any driver in Aurora, Solon, Twinsburg, or surrounding, the presence of this upgraded shop in Aurora means you don’t have to go far to get big-city quality collision repairs with hometown customer care. We’re excited about what our new Aurora location allows us to do for you – ultimately, get you back on the road with your vehicle restored to its pre-accident glory, with even greater efficiency and precision.

Welcome to Solon Collision’s Aurora era – we think you’ll love the results it brings to your repair experience.